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| Pack info |
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Proper packaging is essential to ensure the safety of your equipment. Our aim in this section is to outline some of the �??Do and Do not�?? things to consider. Part of your equipment�??s journey will take place on an automated system, rather like the conveyor belt systems found in airports and you are advised to prepare your goods with this in mind. While it�??s all fairly straightforward advice, really, this is something we feel it best to remind you about because, after all, the most important thing is that your equipment arrives in the same condition as it was sent. |
| DO |
- Use strong boxes, preferably corrugated with outer liners, and ensure that they are, neither too full nor too large for their purpose. Boxes may be stacked during transit and must, therefore, be able to support a reasonable weight. Boxes that are too full may well burst; too empty and they may collapse.
- Make absolutely certain that your goods are properly cushioned inside their container; ensure contents are not touching the sides and hence, not likely to suffer from any impacts that may occur. This is particularly important when shipping any items that have sharp sides or pointy edges. Always use the highest quality packaging materials available (even if you must make a trip to get some): bubble-wrap, Styrofoam, etc to better ensure the safe transit of your goods.
- Make absolutely certain that you have, very clearly and completely, filled out the destination address on the package itself. Please use uppercase letters when handwriting labels to assist courier personnel.
- Aside from making sure that the goods are protected from external damage, make certain that the interior of the package is also providing cushioning between individually wrapped items so as to avoid possible damage that way. Pay particular attention to the mains voltage plug.
- If (and when) re-using an old box, remove or thoroughly cover all previous labels to avoid the possibility of it being sent to the wrong destination.
- Make certain that you have thoroughly sealed the goods before they depart with the courier; you can never use too much packing tape.
- Make sure you enclose a letter with your contact details, include email address where possible and a brief description of the fault and any details you wish us to know.
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| DO NOT |
- Never use bags, sheets or any type of fabric and consider that these are suitable for packaging your goods.
- Use rope or string to seal your parcels or packages.
- Do not automatically assume that the packaging you have received the goods in is suitable for further transit. Check the goods personally to make sure that you are satisfied with their standard of protection.
- Finally, do not ever think that use of �??Fragile�?? or �??Handle with care�?? stickers are a substitute for proper and careful packaging, they are not. They are only useful as additional information purposes and the automated systems are not able to read these.
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You must be aware that the onus is on you to make certain, beyond any doubt, that your goods are packaged in such a way as to be safe during their journey. Improper packaging can result in the unfortunate situation of the goods being damaged. If you are unsure about what to do or where to get appropriate materials, please contact us and we will be delighted to help. |
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